Sheltering Arms

Chief Development Officer, New York, NY



At Sheltering Arms, our goal is to foster a society where every child and family we serve will have the opportunity to succeed and thrive. We address the effects of social inequity in the most challenged communities in New York City. Our innovative programs and compassionate services measurably enhance the education, wellbeing, and development of children, their families, and communities. We have maintained an unwavering commitment to our mission for nearly 200 years.


Integrity, justice, compassion, excellence, and optimism drive the organization's work and culture. These values are joined by empowerment, excellence, ethics, diversity, constant learning, collaboration, and wise resource stewardship as touchstones in an inviting and supportive work environment.


Sheltering Arms was founded as Episcopal Social Services in 1823 to serve immigrant families who arrived at Ellis Island, helping them rise out of poverty with services such as employment and childcare. Today, serving thousands of children and families on 50 sites in four boroughs, Sheltering Arms is one of the preeminent agencies in the city providing programs in education, youth development, and health and wellbeing.

Education and Youth: Serving almost 4,000 children and youth annually, the year-long early childhood education and after school programs deliver dramatic academic improvements, putting participants on track for graduation and setting them up for a lifetime of success. One hundred percent of parents with children enrolled in Sheltering Arms early childhood programs have attended at least one educational workshop and dedicated themselves to supporting their children's education at home.

Strengthening Community, Health, and Wellbeing: Sheltering Arms' programs provide the strength and opportunities families need to overcome a variety of challenges ranging from homelessness to domestic violence, mental illness, substance abuse, extreme poverty, trauma, and other factors that stand in the way of success. The programs serve approximately 11,000 families each year. All families participating in the Family Connections program have stayed together and avoided foster care placement. Five hundred children were placed with caring foster families last year, and almost 50 children were adopted by loving parents.

Sheltering Arms' juvenile justice programs include a multidisciplinary approach to mental health and community involvement. The outcomes of the Creative Arts Therapy Program and Arches Transformative Mentoring Program include over 90 percent of youth in nonsecure juvenile justice programs completing their educational goals, 100 percent of them demonstrating significant emotional-social growth, and over 80 percent of the teens on probation obtaining jobs or remaining enrolled in school.


The Chief Development Officer will guide Sheltering Arms' external affairs efforts, including individual, private, and institutional fundraising, as well as marketing, communications, events, and volunteer management. Reporting to the CEO, the CDO will cultivate diverse revenue streams while furthering the overall mission of Sheltering Arms through robust fundraising, targeted communications, ensuring the integrity of the brand and raising visibility, and expanding the network of donors. The CDO will be joining at a pivotal moment in organizational history as Sheltering Arms will celebrate 200 years of services to New York City's children, youth, and families at the Bicentennial Celebration in spring 2023.

Sheltering Arms has a staff of approximately 900 and a budget of $89 million, $3 million of which is currently raised from private sources. A priority for the new Chief Development Officer will be to increase private funding. Reporting to the Chief Executive Officer, the CDO will oversee a dedicated and hardworking team of five, plus a network of consultants, volunteers, and interns. The CDO will be responsible for the overarching external affairs strategy while deeply engaging in priority efforts to raise money, strengthen the brand, and build relationships. The CDO will be a part of the organization's Executive Team and work closely with the Board of Directors. This is an exciting opportunity for a seasoned development and communications professional with a keen sense of social justice and a passion to deliver real results for children and families across the city.

Sheltering Arms https://shelteringarmsny.org/

Racial Equity Statement https://shelteringarmsny.org/res/


Above all, the Chief Development Officer will be an inspirational leader who maintains the organizational culture of excellence, collaboration, and community.

Key priorities include:

  • Getting to know Sheltering Arms' history, mission, values, and culture; understanding its current organizational structure, finances and fundraising needs, programming, and services.
  • Forging a productive relationship with the CEO, department staff, and other colleagues, as well as volunteers and key supporters to support advancement and marketing efforts.
  • Working with the CEO and the advancement team to create, implement, and lead a strategic and tactical plan for expanding and diversifying contributed revenue from private and institutional sources.
  • Inspiring, motivating, and leading departmental staff's efforts to realize the institution's ambitions; ensuring collaboration and open communication within the department and with other colleagues.



  • Lead the fundraising strategy for Sheltering Arms to generate revenue across multiple streams: public, foundation, individual giving, major gifts, planned giving, and corporate.
  • Work closely with the CEO and Chief Program Officer to identify programmatic needs and shape long-term strategy to secure resources that support the organization's growth and impact.
  • Support and partner with the CEO and the highly engaged Board in the efforts to identify, attract, and cultivate new major donors as well as foundation and corporate support, and to expand networks that also increase their awareness of Sheltering Arms.
  • Strategize, develop, and implement all fundraising events throughout the year, including the annual gala, Board-initiated cultivation events, corporate partnership events, and networking initiatives.
  • Take the lead in the creation of a Bicentennial Board Celebration Committee to develop the fundraising and communications strategy for the 2023 gala, and engage the Board in setting and reaching the highest goal in organizational history.
  • Manage the fundraising budget and oversee all systems to ensure goals are met and donor relationships are strengthened over time.

Marketing, PR, and Communications

  • In partnership with the Marketing Manager and Board Marketing Committee, plan, implement, and monitor the effectiveness of the overall marketing strategy.
  • Grow and oversee the Sheltering Arms brand across communications platforms and ensure the consistency of the brand across all programs.
  • Oversee the development of marketing materials to support the agency as a whole, as well as individual programs and fundraising strategy. Increase visibility and grow the Sheltering Arms brand across all digital channels, including the website and social media.
  • Maintain press relations and serve as the organization's key point of contact for media inquiries.
  • Represent Sheltering Arms as a spokesperson at major events for external audiences, ranging from donors to government officials to community members.

Volunteer Engagement

  • Build on the organization's portfolio of volunteers from corporate and community partners to support programmatic and administrative goals. Create new opportunities to engage young professionals and garner pro-bono support from leaders and companies across the city.
  • Oversee the organization's top priority volunteer engagement campaigns throughout the year, such as the Winter Wonders holiday gift drive, summer corporate volunteer events, and the annual gala.

Organizational Strategy

Serve on the agency Leadership Team to strengthen the sustainability and culture of Sheltering Arms.

Lead and partner with a small, highly productive, collaborative, and enthusiastic development, marketing, and communications team. Guide their professional development and impact.

Be a liaison with other departments, identifying mutually beneficial opportunities and balancing competing priorities.

  • Dedication and passion for social change, with a clear commitment to Sheltering Arms' mission of transforming the lives of disenfranchised families and communities.
  • Demonstrated experience expanding diversified funding streams with a focus on increasing unrestricted funding through private and institutional avenues.
  • Experience with brand management and facilitating communications that build awareness and support for organizations.
  • Excellent communication skills as a writer, presenter, and manager of organizational marketing activities.
  • Accomplished and collaborative team leader with a passion for guiding individuals to thrive in high energy, fast paced environments.
  • Integrity, decisiveness, empathy, emotional intelligence, cultural agility, a quick study, and learner.
  • Experience with Raiser's Edge/Financial Edge a plus.
  • Bachelor's degree (master's degree in business or public administration preferred) and at least eight years of fundraising experience.
  • Knowledge of New York City's human services sector.


The salary range for this position is estimated at $210,000 to $250,00, and benefits are competitive. Sheltering Arms is committed to an inclusive, diverse, equitable, and accessible work environment, and further recognizes that diversity in our workforce fosters excellence in our mission of advocating for children, youth, families, and community.

Please send applications or nominations to G.Angela Henry at ShelteringArms@PhillipsOppenheim.com.